区域战略客户经理

招聘人数：1 人 性别要求：不限性别 Main Responsibilities:主要职责 Customer relationship management客户关系管理 AcＣountable for managing strategic customers assigned to him/her有责任管理分配给他/她的战略客户AcＣountable for accuracy of customer data an d hierarchies. 对客户的资料以及领导层的准确性负责AcＣountable for customer plans, their approval an d follow-up with the unit management 对客户的计划、他们的确认以及与区域管理的跟踪负责AcＣountable for building an d coordinating relationships on many levels between customers与客户的不同层级之间建立合作性的关系 organization an d Giant KONE as well as other stakeholders. 组织巨人通力和其他资金持有人的 Responsible of evaluating any commercial Ｏr operational risks Ｏr customer complaints related to the acＣount an d raising them with the Management team对任何商务或者合同执行阶段的风险进行评估，配合管理团队处理客户的投诉 Sell：销售 Responsible for creating an d managing opportunities in his/her customer base with the acＣount teams同大项目及战略客户部团队一起开发及管理新的客户Responsible for sharing customer knowledge an d contacts to support other acＣount team members to win the orders与大项目及战略客户部其他同事分享关于客户的信息及合同等内容以便于他们获得合同Creates value propositions with clearly described benefits of Giant KONE solutions for customer’s needs根据客户需求提供巨人通力具有价值的、清楚且可以描述的建议AcＣountable for national Ｏr frame agreements an d managing the customer’s contract portfolio负责全国性的或者框架协议，管理客户的合同文件Responsible for developing the profitability of the customers’ business with Giant KONE according to the acＣount plan根据项目计划提升巨人通力在客户业务当中的利益 Leadership / People management;领导/人员管理 Determines the responsible Giant KONE organization for the acＣount together with the area’s sales manager 与区域销售经理一起决定巨人通力大项目及战略客户的职责AcＣountable for driving commitment to the shared objectives among the sales managers, sales persons, supervisors an d other Giant KONE team members将对客户的承诺引导成为大家共同的目标，其中包括销售经理、销售员、安装监督以及其他巨人通力成员Keeps the local sales persons an d project managers up to date of the agreed practices, coordinates, monitors an d reports the daily activities.使区域的销售人员和项目经理了解最新的协议条款、甲方联系人、监管人员以及对日常工作的汇报 Requirements:要求 Diploma degree Ｏr above in commercial Ｏr technical field 学士学位或以上，专业是商业或者技术领域At least 10 years working experience in elevator sales management电梯销售管理至少5年的工作经验Complex selling process management experience丰富的销售流程管理经验Customer relationship management skills an d experience客户关系管理技巧和经验Customer focus: Is curious about customer’s business an d willing to understand their challenges. Thrives to exceed customer’s expectations.关注客户：对你客户的业务感兴趣并愿意去理解他们所面临的挑战。超过客户的期望Results focus: Focuses on the end result an d avoids distractions.关注结果：集中关注最终结果，避免精力分散Executing : Turns strategy into objectives an d actions. 执行：将战略转化成目标和行到Strategic business acumen: Understands Giant KONE Vision an d strategy an d is able to contribute to the strategy development.战略业务敏感性：理解巨人通力的愿景和战略，能够为其战略发展作出贡献Conceptual Thinking: Recognises patterns an d trends. 理念思维：辨别模式和趋势Negotiation: Understands a problem Ｏr issue from the viewpoint of different parties. Emphasizes the win-win nature of the solution to all parties.谈判：从不同参与方的角度理解问题，能够强调对所有参与方来讲都是双赢的解决方案Collaboration （Giant KONE Leadership an d General Competences）: Shares information widely. 合作（巨人通力领导力和总的能力）：广泛分享信息Good level of English良好的英语