Sales Supervisor销售主管

招聘人数：1 人 性别要求：不限性别 In-store Coaching: （70%）· Provide support, advice an d direction to Business/Ｃounter Managers an d Consultant teams in all matters pertaining to their roles an d activity in-store.
· Coach each door to ensure that the highest of service standards is maintained at the point of sale. Coach each Consultant team on specific service/selling behaviours an d best practices via role-play exercises.
· Lead by example via Ｃounter coaching - work alongside each Consultant team to provide on-going Education （service an d selling skills/product knowledge） an d reinforcement of Key Performance Indicators （KPI’s）.

· Review on a monthly basis each Consultant KPI’s – Hourly Productivity, AUS, % 3 Step vs. LY, New Customers vs. LY an d Booked Appointments. Enhance performance an d address concerns via in-store coaching.
· Conduct Quarterly Consultant Appraisals in conjunction with the Business/Ｃounter Manager. Recommend/implement course of action – training needs etc. Submit Quarterly Consultant Appraisals to Sales an d Education Executive an d National Education Manager for review.
· Attend monthly training sessions with the National Education Manager （to be held at the Monthly Sales an d Education meeting - MSE）: to improve skills an d knowledge. Plus receive new Education modules for application at the point of sale.
· Recruit （with the Business/Ｃounter Managers） all new Consultants. With the Sales an d Education Executive participate in the recruitment of Business/Ｃounter Managers.
· With the Sales an d Education Executive an d National Education Manager review Mystery Shopper results （biannual）. Recommend course of action.
· Substitute for Business/Ｃounter Manager in his/her absence in key doors.
· Execute the orientation of new Business/Ｃounter Managers in-store.
· Wear a Lab Coat during all in-store coaching sessions.Sales Management: （10%）· Collaborate with Business/Ｃounter Manager to develop weekly an d monthly Ｃounter targets （both quantitative an d qualitative） an d action plans.· Secure store management an d Ｃounter staff buy in to Ｃounter specific goals an d strategies.· Submit a monthly Journey Plan to the Sales an d Education Executive an d National Education Manager at the beginning of each month. This Journey Plan should appropriately reflect Sales an d Education priorities （and disproportionate time in Top Doors）.· Actively participate in the MSE meetings. With the Sales an d Education Executive prepare an Ｕpdate for review an d discussion – achievement of sales targets, key business issues, opportunities, Education concerns etc.· Maintain an ongoing awareness of the performance of the Brand in each door vs. competition. Discuss at the MSE meeting areas for improvement an d recommend a course of action.· Ensure that all Ｃounters follow merchandising an d hygiene standards as directed by the Marketing group.· Participate in all appropriate Management meetings an d training seminars.____________________________________________________________________________Classroom Training: （20%）· Conduct all regional First Class an d Advanced Class Training （National Education Manager will conduct Master Class an d bi-annual Strategy Sessions）.
· Conduct ad hoc refresher classroom training on a needs basis an d with the agreement of the Sales an d Education Executive an d National Education Manager.