客户质量工程师

首要职责

Principal Accountabilities:

-Customer focus, to be the customer representative in company and work for customer satisfaction.

-Quick response and interact with customers for both proactive (APQP) and reactive (Corrective Action Response) situations.

-Communicate customer requirements to CGT other functions and ensure customer requirements are fully met.

-Work as new project member and prepare quality documentation for customer product submission approval.

-Customer complaint handling, initial 8D problem solving activities when necessary.

-Register, analysis, track, follow up and record customer quality issues and cost.

-Support CGT NA for China customer quality issues communicating and solving.

-Internal Q-reporting (monthly, management meeting, etc.) coordinating of setup Quality objectives (CPPM & COPQ)

-Other task as assigned

学历及技能要求

Knowledge and Skill Requirements:

-Computer proficiency including MS Word, Excel, and statistical/calibration programs.

-Ability to interact professionally and build strong relationships with customers.

-Expertise in design quality according to APQP process and customer requirements.

-Experience with TS16949 automotive quality standard, strong communication and coordination skill also needed.

-Experience in colour matching of printed roll goods manufactured using rotogravure printing BS in Manufacturing, Industrial or Quality Engineering.

-Knowledge of Chemical industry and car interior material

-Ability to travel

-Proficient in the English language, both written and verbal skills.

If you are interested in this role, please apply on line or send your CV to zoe.zhang@cgtower.com