内部销售

招聘人数：1 人 性别要求：不限性别 Supervises the daily operations of the Customer Service Representatives and/or Inside Sales Representatives (may include 3rd party employees). Builds relationships with other internal functions to facilitate timely issue resolution. Provides hiring, promotion and disciplinary action recommendations, as well as performance evaluation and feedback for direct reports. 监督客户服务代表和/或内部销售代表（可能包括第三方员工）的日常工作。与其他内部职能部门建立关系，以促进及时解决问题。为直接下属提供招聘、晋升和纪律处分建议，以及绩效评估和反馈。Supervises Customer Service Representatives and/or Inside Sales Representatives to ensure that customer questions and problems are addressed in a satisfactory and timely manner and that customer specifications are maintained accurately. Ensures continuous improvement and customer care quality metrics are met. 监督客户服务代表和/或内部销售代表，确保客户的问题得到及时、满意的解决，并准确维护客户的规格。确保持续改进和客户服务质量指标得到满足.Ensures quotes provided to customers are accurate and consistent. Ensures appropriate follow up with customers. 确保提供给客户的报价准确一致。确保与客户进行适当的跟踪。Resolves complex customer concerns or issues that have been elevated. 解决复杂的客户问题或已升级的问题。Assesses staffing requirements and schedules staff to ensure timely completion of customer inquiries and orders. 评估人员需求并安排员工以确保及时完成客户的询问和订单。 Responds to elevated customer inquiries requiring in-depth knowledge of business products and brands. 对需要深入了解商业产品和品牌的客户咨询做出回应。