招聘人数:1 人
性别要求:不限性别
Job Title Enterprise (Cloud) Customer Application Staff Engineer About Our Group The Enterprise Technical Customer Management Group is one of the customers facing teams responsible for providing technical support for the development, qualification and issue troubleshooting of Seagate enterprise hard drives for customers. This position is the technical interface for Seagate business, Seagate technical field support and Seagate customers into the design centers and associated laboratories. About the Role – You will:Manage product requirements discussions with customers Assist the business and field technical staff in matching Seagate products to customer needsPrepare detailed product specifications for future productsWork closely with cloud customers to assist with disc drive qualifications and issue resolution Run tests in the cloud customer environment to validate drive to system compatibilityLearn and grow ability for trouble-shooting and server system-level understanding of HDD storage featureCoordinate activities within design centers to achieve timely customer deliverableWork in close coordination with firmware design, mechanical design, electronic design and test teams to achieve customer goals with new requirements and issue resolution Manage joint qualification/joint technical project with customersUnderstand cloud customer's requirements on storage application and being a technical bridge between HDD storage technology and cloud application technology About You Knowledge in electronics, software, hardware engineering or applied scienceRelevant Engineering experiencesProblem statement and solving experiencesExcellent self-learning capabilitiesGood written and oral communication skillsOrganized and self-disciplined Able to multitask Your Experience Includes:Technical research and development experiences in the storage industry, firmware, software, system integration or electronic fieldsAbility to work across multiple organizations to achieve deadlines and customer satisfactionDemonstrate a high level of follow through on commitments that are made to the customers Able to break barriers, work within Seagate network and escalate problems effectively Dealing with external enterprise customers or suppliersSetting up and running tests in enterprise systems and applicationsSATA/SAS interface experience which includes modifying user settings, taking bus traces, and analyzing bus tracesDesigning, editing and executing test scripts related to interface compatibility and reliability testingServer/Storage system knowledge, cloud application knowledge Relevant project management experiences Location: Wuxi, China Located in the high technology district, our site in Wuxi is a global manufacturing hub, where more than 6,000 employees deliver technical services, customer tests, manufacturing and support capabilities. On-site you can grab breakfast, lunch, dinner and snacks at our canteen, grab-and-go market and coffee shop. We offer basketball, badminton, yoga clubs and group exercise classes. We also have music, dance, photography and literature clubs galore, along with an active Toastmasters International chapter, and frequently have on-site festivals, celebrations and community volunteer opportunities. Travel: 15%
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