招聘人数：1 人
性别要求：不限性别
1. Receiving order from customer, able to follow up customer orders till final delivery including order placement into system, document preparation.2. Respond customer mails effectively an d efficient.Can prioritize different tasks among requests.3.Understand customer demand an d needs, follow up with ECN order implementation, new product sample follow up4.Daily communicate with customers with regards to the products / orders / payment/delivery, an d achieve KPI.5. Join regular meeting with AcＣount executive to review the acＣounts an d order status in the region.6.Solve complaints, （not critical ones, such as shipment shortage）7. Bonus/commission follow up an d payment 8. Work with shipping an d package team for customer orders.REQUIRED EDUCATION an d EXPERIENCE：1.Bachelor degree Ｏr above. Major in business management Ｏr English is preferred.2.> 2 years working experience in export customer service Ｏr related area. Experience in FMCG business Ｏr a manufacturing industry in a plus.REQUIRED SKILLS an d ABILITIES1. Understand export shipment process, familiar with export customs regulations.2. Very good English communication, CET 6 Ｏr above, is a must, both in writing an d speaking3. Strong interpersonal an d understanding skill.4.Good team work spirit. Ready to take challenge an d learn new knowledge.
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