招聘人数:1 人
性别要求:不限性别
KeyResponsibilities:
SAPknowledgeatsuper-userlevelandcompetencyindepthunderstandingtheSAPLogisticBusinessProcessesquotedhigheranITrelatedbackgroundorstrongsuper-userexperienceexperienceofworkinginafastpaceenvironment,withhighnumbersofSKU’sandworkingwithahighvolumeofmasterdatatheabilitytoimprovetheuseoflocalSAPprojectprocessesaspartofateamgoodcommunicationskillsandtheabilitytocoachothers.TrainingpreparesandgivestrainingtonewusersasrequiredhelpdeskHandlingSAPcallsfromendusers,answerhis/herquestions,seeksolutionsfortheirproblemsorganizeChangeManagementandIncidentManagement;createticketsandmanageopenSAPticketsbymakinganaccurateinventory;reportingfromdifferentviewpoints,communicationonstatus,prioritizationandtimingofallticketsproactivedetectionandcorrectionofinefficientbusinessprocesses,wrongMasterData,tasksnotdonebytheusersinterfacemaintenance;monitorinterfaces,checkerrorlists
KeyRequirements:
fluentoralandwrittenEnglishbasicprojectmanagementcapabilitiessomeexperienceofworkingwithinaEuropean/multinationalorganizationisanadvantage
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