招聘人数:1 人
性别要求:不限性别
WHO YOU ARE · Passion for IKEA product range, home furnishing an d people’s life at home · Passion for a positive shopping experience · Enjoy working in a fast-paced environment with people development an d process optimization A DAY IN YOUR LIFE AT IKEA(Complete Room HFC) ? Take care of all the contacts of customer inquiries related to home furnishing consultant ? Take care of complete room order Or big purchase online ? Support the whole buying process for customers purchasing complete room Or big order ? Support the whole online process online ? Support the online payment process ? Place online order directly if needed ? Ensure team co-workers’ career an d capacity development an d working in a great environment TOGETHER AS A TEAM ? To optimise the customer experience an d secure satisfied customers by motivating an d inspiring your team in their everyday work using knowledge of the IKEA product range an d services an d the IKEA customer. ? Actively ensure co-workers have knowledge an d tools to provide fast an d easy customer support. ? Monitor that all sales an d customer support processes are followed. ? Ensure a positive work environment by building team spirit an d seeing the potential in every co-worker.
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